The ownership of this website, decolor.com, (hereinafter Website) corresponds to:
Responsible: Tomás Huedo
Company Name: PINTURAS DECOLOR, SL
CIF / NIF: B02021459
Commercial Name: Pinturas Decolor SL
Registered Office: Polígono Industrial El Salvador, Avenida 3ª - Parcelas 4-5, 02630 La Roda (Albacete) Spain
Access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which they accept, from the start of browsing the Website, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The User assumes his responsibility for a correct use of the Website. This responsibility will extend to:
Make use of this Website only to make inquiries and legally valid purchases or acquisitions.
Do not make any false or fraudulent purchase. If a purchase of this nature could reasonably be considered to have been made, it could be canceled and the relevant authorities informed.
Provide truthful and lawful contact information, for example, email address, postal address and / or other information (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
The Website is aimed mainly at Users residing in Spain. PINTURAS DECOLOR, SL does not ensure that the Website complies with the laws of other countries, either totally or partially. PINTURAS DECOLOR, SL declines all responsibility that may arise from such access, nor does it ensure shipments or provision of services outside of Spain.
The User may formalize, at his / her choice, with PINTURAS DECOLOR, SL the contract for the sale of the products and / or services desired in anyone.
All purchase orders received by PINTURAS DECOLOR, SL through the Website are subject to the availability of the products and / or that no circumstance or force majeure (clause nine of these Conditions) affects the supply thereof and / or the provision of services. If there are difficulties regarding the supply of products or there are no products in stock, PINTURAS DECOLOR, SL undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will also be applicable in cases where the provision of a service becomes unfeasible.
The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless due to legal requirements, especially in relation to VAT, a different question is indicated and applied.
Shipping costs are included in the final prices of the products as shown on the Website. Thus, PINTURAS DECOLOR, SL performs delivery and / or shipping services through TIPSA.
In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely.
Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, bank transfer, Bizum and PayPal.
Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, PINTURAS DECOLOR, SL will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the user.
Once PINTURAS DECOLOR, SL receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the User is sent the shipping confirmation and / or confirmation of the service provided in the form and, where appropriate, the established place.
In any case, by clicking on "FINISH PURCHASE" the User confirms that the payment method used is his or that, where appropriate, he is the legitimate owner of the gift card or credit card.
Purchase or acquisition orders in which the User selects the bank transfer as a means of payment will be reserved for 5 calendar days from the order confirmation in order to allow enough time for the bank transfer to be taken into account by the system. of payments used by PINTURAS DECOLOR, SL for the Website. When the system receives the transfer, the order will be prepared and managed for shipping. Through this payment method, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the transfer reference. In case of error, PINTURAS DECOLOR, SL will not be able to validate the order, which will be canceled.
In the cases in which it is appropriate to make the physical delivery of the contracted good, the deliveries will be made in the area of the following territory: Spain (Peninsula and Balearic Islands). Except for those cases in which there are unforeseen or extraordinary circumstances or, where appropriate, derived from the customization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of order confirmation.
If for any reason, which was attributable to it, PINTURAS DECOLOR, SL could not meet the delivery date, it will contact the User to inform him of this circumstance and, he may choose to proceed with the purchase by establishing a new delivery date or cancel the order with the full refund of the price paid. In any case, home deliveries are made on working days.
If it is impossible to deliver the order due to the User's absence, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to get it delivered again.
If the User is not going to be at the place of delivery in the agreed time slot, they must contact PINTURAS DECOLOR, SL to arrange delivery another day.
In the event that 30 days have elapsed since your order is available for delivery, and it has not been delivered for reasons not attributable to PINTURAS DECOLOR, SL, it will be understood that the User wishes to withdraw from the contract and it will be considered resolved. As a result of the termination of the contract, all payments received from the User will be returned, except for the additional costs resulting from the User's own choice of a delivery method other than the less expensive mode of ordinary delivery offered by the Website. , without any undue delay and, in any case, within a maximum period of 14 days from the date the contract is considered terminated.
However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on. For the purposes of these Terms, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address.
The risks that may arise from the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when PINTURAS DECOLOR, SL receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place at a time after the full receipt of the amount to be paid by PINTURAS DECOLOR, SL
In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and / or provision will be understood to be located in the territory of application of Spanish VAT if The delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question.
The User is informed that in case he detects that an error has occurred when entering the necessary data to process his purchase request on the Website, he may modify them by contacting PINTURAS DECOLOR, SL through the spaces contact details enabled on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact details provided in the first clause (General information). Likewise, this information could also be corrected by the User through their personal connection space to the Website.
In any case, the User, before clicking on "FINISH PURCHASE" has access to the space, cart, or basket where their purchase requests are noted and can make modifications.
Similarly, the User is sent to consult the Legal Notice and General Conditions of Use to obtain more information on how to exercise their right of rectification as established in the Organic Law on Protection of Personal Data.
Except for legal provision to the contrary, PINTURAS DECOLOR, SL will not accept any responsibility for the following losses, regardless of their origin:
Likewise, PINTURAS DECOLOR, SL also limits its liability in the following cases:
In this way, the obligations will be suspended during the period in which the force majeure continues, and PINTURAS DECOLOR, SL will have an extension in the term to fulfill them for a period of time equal to the duration of the force majeure.
PINTURAS DECOLOR, SL will use all reasonable means to find a solution that allows us to fulfill our obligations despite force majeure.
By using this Website, the User accepts that most of the communications with PINTURAS DECOLOR, SL are electronic (email or notices published on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that PINTURAS DECOLOR, SL sends electronically meet the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and / or communicate with PINTURAS DECOLOR, SL through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website.
Likewise, unless otherwise stipulated, PINTURAS DECOLOR, SL
You can contact and / or notify the User by email or at the postal address provided.
No waiver by PINTURAS DECOLOR, SL to a specific right or legal action or the lack of requirement by PINTURAS DECOLOR, SL of strict compliance by the User of any of their obligations will imply, nor a waiver of other rights or actions derived from a contract or of the Conditions, nor will the User exonerate the fulfillment of their obligations.
No resignation by PINTURAS DECOLOR, SL to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a resignation and it is formalized and communicated to the User in writing.
If any of these Terms were declared null and void by a firm resolution issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
PINTURAS DECOLOR, SL will not be liable at all in case of inability to provide service, if this is due to prolonged interruptions of the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.
These Terms and any document to which express reference is made in these constitute the entire agreement existing between the User and PINTURAS DECOLOR, SL in relation to the object of sale and replace any other agreement, agreement or previous promise agreed upon verbally or in writing. by the same parts.
The User and PINTURAS DECOLOR, SL acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except what is expressly mentioned in these Terms.
Access, navigation and / or use of this Website and product purchase contracts through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between PINTURAS DECOLOR, SL and the User, will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
The User can send PINTURAS DECOLOR, SL their complaints, claims or any other comment they wish to make through the contact information provided at the beginning of these Terms (General Information).
In addition, PINTURAS DECOLOR, SL has official claim sheets available to consumers and users, and which they can request from PINTURAS DECOLOR, SL at any time, using the contact information provided at the beginning of these Terms (General Information ).
Likewise, if a dispute arises from the conclusion of this purchase contract between PINTURAS DECOLOR, SL and the User, the User as a consumer may request an out-of-court solution of disputes, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters. You can access this method through the website: http://ec.europa.eu/consumers/ord/.